Community

Advice from the Department of Fair Trading to Passengers who purchased their air tickets from Value World Travel

Advice from the Department of Fair Trading to Passengers who purchased their air tickets from Value World Travel

Advice from the Department of Fair Trading to Passengers who are affected by the issues with their air tickets purchased from Value World Travel!
As most of you are now aware that there are some issues with the Value World Travel and some of the passengers who have purchased their air tickets from Value World Travel have been badly affected. What we understand is their tickets are not validated by airlines due to some financial dispute.
The Council of Indian Australians do feel for all those passengers who are badly affected and our heart goes for them especially during this festive season where they were heading home to meet their loved ones. In order to minimize their hardships, we’ve taken an initiative and spoken to the Department of Fair Trading to find out what actions one needs to take to minimize their losses. In fact we were told that they too received many phone calls yesterday.
Just that our community is well aware and alert and for the benefit of those who are direct victims, the Department of Fair Trading has advised us to communicate the following to community:
• Affected customers should first contact the Liquidator Daniel Sivil from Jirsch Sutherland & Co on Ph: 9236 8333 and make sure they are listed as an “Unsecured Creditor”.
• Where the customers have paid by Credit Card are advised to contact your Credit Card provider to lodge a dispute and ask for a refund.
• If customers are not satisfied, then they are most welcome to lodge a complaint with the Department of Fair Trading on 13 32 20.
In regards to securing your Airline booking and travel plans, Council of Indian Australians have also spoken to a few well reputed Indian Travel Agents and they all are capable of assisting the affected customers, please contact your nearest travel agent.
Please contact Council of Indian Australians – Nitin Shukla, Secretary Email nitinshukla@hotmail.co.nz if you have further questions.

The Indian Telegraph Sydney Australia

Community

More in Community

Top of the Class

Rekha RajvanshiFebruary 20, 2018

New Laws Protect Students From Sexual Predators

The Indian TelegraphFebruary 20, 2018

From Baahubali to Butter Chicken: Prabhas Unplugged

Aarti Kapur SinghFebruary 20, 2018

Pink Or Blue?

ManasiFebruary 20, 2018

The Curious Case Of Anant Ambani

Twinkle GhoshFebruary 20, 2018

Time for a “SAVE ADANI” yet?

Vish ViswanathanFebruary 7, 2018

Bollywood Gupshup

Aarti Kapur SinghFebruary 6, 2018

Australia, Its Refugees & The Moral Depravity Lurking Within

Pankaj YadavFebruary 6, 2018

A Dream Worth $50,000

Shivani SinghalFebruary 6, 2018

Tadasana: Be As Sturdy As A Mountain

Susheela SrinivasFebruary 6, 2018

Endgame Adani Or Far From It?

Shivani SinghalFebruary 6, 2018

NSW Encouraged To Celebrate Safely This Australia Day

The Indian TelegraphJanuary 25, 2018

In The Name Of Guns, Cannabis & The Holy Yoga

Twinkle GhoshJanuary 25, 2018

The Gopi Factory & The Badminton Revolution That Is Here To Stay

Boria MajumdarJanuary 23, 2018

Were the No voters mistreated?

Pankaj YadavJanuary 23, 2018

Pride, Prejudice & Padma

Twinkle GhoshJanuary 23, 2018

THE KAPOOR WITH A DIFFERENCE: The Man, His Movies, His magic

Twinkle GhoshJanuary 23, 2018

Busting Myths About Australia: Yours Truly, The Flat Earth Society

Shivani SinghalJanuary 23, 2018

Tasmania: Australia’s ‘Land down under’

Vishnu NairJanuary 23, 2018

‘Potentially Hazardous’ Asteroid The Size Of The Burj Khalifa Is Heading Towards The Earth At 67,000mph

The Indian TelegraphJanuary 18, 2018

Stay Indoors! Sydney Set To Bake In 43 Degree Temperatures Again During Five-Day Heatwave

The Indian TelegraphJanuary 18, 2018